Advocacy in Residential Long-term Care for Older People
Goals: describe the main goals of the good practice | Taking action to help older people in residential care say what they want, secure their rights, represent their interests and obtain services they need.
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Target Group: describe on which group the good practice is targeted (for instance, older people themselves, care providers, family etc.) | - older people - advocacy - care professionals - volunteer organisations
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Approach: describe the way in which the good practice is implemented. | The provision of education and training to members of the public, who volunteer to act as advocates for older people in residential long-term care |
Who implements this good practice? Mention, if relevant, the organisation or persons who do the work. | National Advocacy Programme Alliance (NAPA), Health Service Executive
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What material is available on this good practice (description, website etc.) | Description: http://www.hse.ie/eng/services/ysys/SUI/NAPA/ Website :
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How widely is this good practice used in your country? | In the process of being roled out nationally. |
What are the results, outcomes, experiences with this good practice? Please mention the source(s). | - end of 2010, 133 Volunteer Advocates were trained and providing a volunteer advocacy service in 67 residential units/homes. - 118 staff in eight residential units/homes have been trained in ‘Personal Excellence’ values training on compassion and dignity in care - web site www.myhomefromhome.ie provides information on 295 residential units/homes. - Policies and procedures for the Advocacy Programme have been put in place through a National Advocacy Programme Handbook and a Volunteer Advocate Policy. |
Are there effect studies? Please mention the source(s) if the answer is ‘yes’. |
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What are the success factors? | Older people in residential long-term care have access to an advocate who can assist them speak up or speak up for them where they have concerns |
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