Goals: describe the main goals of the good practice

National SOS Help-line 10-65 for elderly and Silver Alert Hellas for missing elderly persons is an organized system for quick and direct public notification  of information concerning the disappearance of older people who suffer from Alzheimer, dementia or other mental and psychological disorders.

Target Group: describe on which group the good practice is targeted

The cases of missing elderly that can be classified as incidents to activate Silver Alert system, should have some of the following characteristics:

• The age of missing elderly (60 +),
• The elderly is suffering from Alzheimer's Disease and/or Related Disorders
• Clear evidence that the elderly is at risk (eg due to failure of medication that are important to his health or his life).
• Suspicions that indicate possible transfer of the elderly away of his residence by third party,
• The elderly is suffering from serious health problems.
• The elderly have a tendency to hurt himself.

Approach: describe the way in which the good practice is implemented.

By activatingSilver Alert, there is direct, quick and detailed public information about incidents of disappearance of older people.

With the operation ofSilver Alert, and through the media (television and radio stations, internet etc) and other agencies (ministries, Attiki Odos, Police etc.) the starting time of the search is minimized and can be life-saving.
At the disposal of Silver Alert is given by the National Telecommunications and Post, the telephone line 1065 to announce a missing elderly.

Who does implement this good practice? Mention, if relevant, the organisation or persons who do the work.

Silver Alert Hellasprogramme is nationwide and is under the responsibility of the NGO Grammi Zois with the support of Stavros Niarxos Foundation.

Silver Alert Hellasis operating from April of 2011.

What material is available on this good practice (description, website etc.)

Material on this good practice can be obtained through the websites of Silver Alert Hellas, Municipalities, Police and NGO Grammi Zois. Indicatively:

• http://www.silveralert.gr/
• http://www.50plus.gr
• http://www.lifelinehellas.gr/

How widely is this good practice used in your country?

Silver Alert Hellas operates since April 2011 in a national level 

What are the results, outcomes, experiences with this good practice? Please mention the source(s).

Results/outcomes:

• direct,quick and detailed public information about incidents of disappearance of elderly
• reduced time searching disappeared elderly

Are there effect studies? Please mention the source(s) if the answer is ‘yes’.

No.

What are the success factors?

• 24/7 operation of the Silver Alert Hellas system
• Wide range of means of information such as media, internet and public agencies
• Nationwide coverage of the system