Goals: describe the main goals of the good practice

- how to prevent, tackle and overcame elder abuse

- settle quality standards to provide best care and to prevent abuse of clients

- impose a burden on the service providers to develop policy in the care providing, in institution or in home care

Target Group: describe on which group the good practice is targeted (for instance, older people themselves, care providers, family etc.)

- service care providers

- but unfortunately it is not targeted on informal carers – there it is not legally applicable and therefore it could not be forced

Approach: describe the way in which the good practice is implemented.

-impose a burden on the service providers to develop policy in the care providing, to prevent elder abuse.

- they settle internal system how to evaluate quality of care

- it settle the possibility to complain – and how to react

- it settle the frame of working – acceptable for carers and well known for cared person

- there exist necessity of lifelong training and education of professional carers

- it force the care system to be more individualized to prevent systematic abuse

- there will be inspections who will check if the system really provide the best quality care and protect vulnerable “clients”

Who implements this good practice? Mention, if relevant, the organisation or persons who do the work.

- every service provider in Czech republic, who is officially registered as service care provider at ministry of Social Affairs and Labour

- control of implementation those QSSS is made by Inspections of Social Work

What material is available on this good practice (description, website etc.)

http://www.mpsv.cz/cs/5963

How widely is this good practice used in your country?

- every service provider in Czech republic, who is officially registered as service care provider at ministry of Social Affairs and Labour must have quality standards of care in force

What are the results, outcomes, experiences with this good practice? Please mention the source(s).

 - provide legislative framework which force the quality of care, but there is not wide evaluation of this approach

Are there effect studies? Please mention the source(s) if the answer is ‘yes’.

Unfortunately not

What are the success factors?

• it is legally bounded, so every care provider has to obey and has to have it. In which quality it will be cleared when inspection will come.
• Good effect is when there is committed crime – or it help to facilitate power between care recipient and care provider. Unfortunately there is always reluctance of seeking help.